HOW MUCH DOES SHIPPING COST?
Shipping is charged at a flat rate of $20.
We ship worldwide through DHL & we choose to use an express service so you have the best shopping experience and receive your order asap, within 2 – 3 working days.
WHEN WILL MY ORDER ARRIVE?
Orders are dispatched from our warehouse within 1 working day (Sat - Thur), and are usually delivered within 2-3 working days.
There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time, so please allow up to 7 days for delivery. If you have not received your order after this time but your tracking number is showing the status as delivered, please email us at firstname.lastname@example.org.
HOW CAN I TRACK MY ORDER?
When your order is shipped, we will send you an email confirming the courier tracking number. If you do not receive this email, please email us at email@example.com and we can provide this to you.
All orders require a signature on delivery, make sure your supplied address is attended during business hours.
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
You will be liable for all import duties, customs and taxes applicable in the country your order is being shipped to. These will be due at the point of or after delivery.
Please be aware that FIIRE does not have any control over any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by FIIRE, please contact your local customs office to find out more information if you are unsure of the charges.